Forum Discussion

Papote532's avatar
Papote532
Reel Rookie
5 years ago
Solved

Sling tv

Is anyone here having problems with sling tv? App wont load on all my roku devices errors 10-610 and 12-23 I have 2 rokus tvs 1 roku stick and 2 ultras all with the same problem

Sling TV
  • RokuMary-F's avatar
    RokuMary-F
    5 years ago

    Hi Papote532,

    Thanks for letting us know about the playback issue that you are experiencing.

    Have you restart your Roku device after removing the channel and adding the channel, if yes,  this is a good indication that there likely an issue within that specific channel that will need to be addressed with an update from the channel publisher. Channels on Roku are created and maintained by each channel publisher. In this case, you'll want to reach out to that channel publisher directly to share your feedback. 

    You can reach Sling TV support here: https://help.sling.com/

    Thanks,

    Mary

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  • renojim's avatar
    renojim
    Community Streaming Expert
    5 years ago

    I don't use Sling, but when something like this happens try restarting/rebooting your modem/router.

    • demsd's avatar
      demsd
      Roku Guru
      5 years ago

      I used to. They are really no different than their Dish Network service or any cable company. Before long, the cost will be up to $60/month.

    • Papote532's avatar
      Papote532
      Reel Rookie
      5 years ago

      Thanks for your reply, already did that multiple times , i even unistalled and installed again

      • RokuMary-F's avatar
        RokuMary-F
        Community Moderator
        5 years ago

        Hi Papote532,

        Thanks for letting us know about the playback issue that you are experiencing.

        Have you restart your Roku device after removing the channel and adding the channel, if yes,  this is a good indication that there likely an issue within that specific channel that will need to be addressed with an update from the channel publisher. Channels on Roku are created and maintained by each channel publisher. In this case, you'll want to reach out to that channel publisher directly to share your feedback. 

        You can reach Sling TV support here: https://help.sling.com/

        Thanks,

        Mary