Forum Discussion

StevenCee's avatar
StevenCee
Roku Guru
2 months ago

Shows on Roku Channel Suddenly go Black

I've been experiencing a really odd problem. If I'm watching shows OTA, via my digital antenna, then switch to a Roku streamed Channel, the show on the Roku Channel will within 30 seconds, suddenly g...
app playback
live tv
roku channel
keham's avatar
keham
Reel Rookie
29 days ago

Evidentially Roku doesn't want to fix this issue. They must want people to switch to another service

RokuEmmanuel-D's avatar
RokuEmmanuel-D
Community Moderator
29 days ago

Hey there! keham​ 

Looks like you've been experiencing this issue. To help us understand your concern better, could you please share if this is affecting all content inside the Roku channel?

Let us know when you can!

Roku Community Team

  • keham's avatar
    keham
    Reel Rookie
    28 days ago

    Yes it affects all Roku content

    • RokuEmmanuel-D's avatar
      RokuEmmanuel-D
      Community Moderator
      24 days ago

      Hey! keham​ 

      I understand you're experiencing it on all content. To help us investigate further, could you please provide the info we requested here?

      Hoping to get your details soon!

      Roku Community Team

  • StevenCee's avatar
    StevenCee
    Roku Guru
    28 days ago

    Yes, this is affecting any & all content shown on the Roku Channel...

    • RokuRiamie-D's avatar
      RokuRiamie-D
      Community Moderator
      27 days ago

      Thanks for the info StevenCee​ and keham​

      We'd like to take a closer look at it. Could you please share a short video showing the issue occurring?

      We will wait for your reply.

      Roku Community Team