Shows on Roku Channel Suddenly go Black
I've been experiencing a really odd problem. If I'm watching shows OTA, via my digital antenna, then switch to a Roku streamed Channel, the show on the Roku Channel will within 30 seconds, suddenly g...
Forum Discussion
Hi there! SonyBravia
It looks like you're experiencing interference between your Sony Bravia 55X810C and your Roku. Let's try this: Go to Home > Settings > System > Power > System restart.
Let me know how it goes!
Roku Community Team
That sounds good but as I mentioned, I have unplugged the Roku to resolve the issue.
Today I performed a factory reset of the TV. Manually, holding the power switch and simultaneously power cycling. This did work so far.
I use a tablo and DTV antenna on 3 floors over wi-fi and it works on both the TV and Roku. However the most relaxing process is still playing DVDs , no network required and no ads.
Hey! SonyBravia
Thanks for trying those steps. If you still have the issue after resetting the TV, please let us know so we can investigate.
For now, let us know if you have questions!
Roku Community TeamThe issue is still occuring yes.
Thanks for the update! SonyBravia
Please provide the details below so we can look into it.
- Roku device info: Software version, Device ID, and Serial Number (found in Settings > System > About).
- Tracker ID Software version and build (press Home 5 times, then Back 5 times when the issue occurs)
Looking forward to your reply!
Roku Community Team
