Forum Discussion
dlstone56
2 months agoReel Rookie
I've been having the same issue for days. I bought a Roku tv specifically for the convenience of switching from antenna to streaming channels and now the Roku channels keep blacking out.
- RokuRhea-V2 months agoCommunity Moderator
Hey there! dlstone56
You mentioned you’re experiencing the same issue. To assist you better, please provide the following details:
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- Does this happen with a specific app, multiple apps, or certain content?
- When did the issue first start?
- If possible, please share a video showing the issue.
- Roku device information: Software version, Device ID, and Serial Number (found in Settings > System > About).
- Tracker ID, software version, and build (obtained by pressing the Home button 5 times, then the Back button 5 times when the issue occurs).
Let us know when you can!
Roku Community Team- StevenCee2 months agoRoku Guru
I think the issue has been explained very clearly, and clearly, Roku is doing nothing to fix this aggravating problem. Why not?
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- Kdbbrown2125 days agoBinge Watcher
I have been the same issue too. I even factory reset one of my brand new 65 inch Roku TV to no avail the same problem