Shows on Roku Channel Suddenly go Black
I've been experiencing a really odd problem. If I'm watching shows OTA, via my digital antenna, then switch to a Roku streamed Channel, the show on the Roku Channel will within 30 seconds, suddenly g...
Forum Discussion
Hello there! StevenCee
It seems that when you open the Roku streaming channel, the screen goes black, but the OTA channel works fine. Since streaming channels use Wi-Fi rather than the antenna signal, this could be an internet connection issue. Could you try restarting your router or unplugging it for a few seconds to see if that helps?
Let me know if that does the trick!
Roku Community Team
Why does this page disappear if I try typing in @, followed by your name RokuHaz-M??? This has been happening ever & over again!
But I did a system restart, then reset my internet connection, and it's still doing this really annoying thing. The streaming channels WORK, they just putz out if I wish to flip to any from an OTA channel. If I only go from a streamed channel to another, they both work just fine. But when I go to a streamed channel from an OTA one, it will play fine for about 20 seconds, then it goes black, then the sound vanishes a few seconds later, and it's done. If I flip back to the OTA channel, and then back again, the streaming channel will again work fine, for about 20 seconds, then Poof, it's gone!Thanks for taking the time to troubleshoot! StevenCee
Have you tried hooking up the antenna to another TV, or hooking up another antenna in this TV to see if the same issue pops up? That way, we can figure out if it’s the antenna or something with your current TV.
Let me know what you find!
Roku Community Team
Seriously? How in the world would the antenna in any way, shape, or form, affect the quality of Roku's streaming channels? That's crazy... The streaming has worked well for a few years, only just recently is this oddity occurring, so it's not the antenna.....
I restarted my Roku TV and the top banner that says top pics for you was gone when that banner was gone. The TV worked fine but the banner came back later and start having the same problems with the screen going blank again, I think it has to do with that top pick banner that they installed across the top of our screen. That is the problem.
I have four Roku TVs, and all four of them are experiencing the same problem have done everything. Roku told me to do still the same problem was not fixed. This has to do with Roku.
