Forum Discussion

PurpleSurfer1's avatar
PurpleSurfer1
Binge Watcher
2 years ago
Solved

Same old YES Network App Linking Problem

Ever since I purchased my first Roku Device in 2018, the YES App has been a never-ending problem.  I cannot launch the app on my Roku Devices. We pay for the YES Network with our DirecTV satellite pr...
app subscription
Where to Watch
  • RokuJharra-Q's avatar
    RokuJharra-Q
    2 years ago

    Hello, Radar286!

    Thank you for reaching out to us in the Roku Community!

    We understand that you are facing difficulties using the YES channel, and we are here to help you. Could you please let us know if you encountered any error code while using the channel?

    We highly recommend removing the channel and adding it again, followed by a system restart. 

    Please follow the steps mentioned below:

    • Highlight the channel on your Roku home screen > Press the star * button on your remote  > Select 'Remove.'
    • After removing the channel, go to 'Settings' on your Roku device. Select 'System,' then choose 'Restart' to perform a system restart.

    For additional assistance with channel playback issues, please visit our support website. How do I resolve channel playback issues?

    If the issue persists, please get in touch with the channel directly for further assistance. You can contact them here: YES Help Center.

    Hope you'll find this info useful. Let us know if you still have any questions.

    Thanks,
    Jharra

Pviv's avatar
Pviv
Newbie
2 years ago

I got it to work on Roku.

1. Go to https://www.watchyesnetwork.com

2. Go to “Login with yes app account”

3. Type in your email associated with your Roku account and choose “forgot password”

4. Go to that email inbox and reset password to match your current Roku account password. 
5. Go back to the Yes app on Roku and login with your Roku email and password. 
aaaaand you’re in.

It seems that if you sign up for Yes through Roku, the app then asks you to sign in with your Roku account password but you get the error that it is invalid. So apparently it is actually looking for a Yes app password. So by going to Yes app and getting a password which it never assigns you unless you choose “ forgot password “. You then choose the same password as you use for your Roku account then go back and login to the Yes app on Roku again using the password you just created on the Yes app website, it somehow pairs up and then lets you get on Yes on Roku.

 

  • PurpleSurfer1's avatar
    PurpleSurfer1
    Binge Watcher
    2 years ago

    Thank you for responding to my "SIX YEAR OLD PROBLEM WITH YES"!  I performed that process and it failed too!  All parties involved do not complete the authorization/verification process.  Too many parties with too many "REGULATIONS"! 

    1) I am a DirecTV Customer,

    2) CenturyLink is our ISP,

    3) Roku Devices [3 in our house] are the Streaming Platform,

    4) YES App is on Roku,

    5) MLB Blackout Rules,

    6) Florida Sports Region Blackout Rules

  • PurpleSurfer1's avatar
    PurpleSurfer1
    Binge Watcher
    2 years ago

    Pviv 

    you said, It seems that if you sign up for Yes through Roku, the app then asks you to sign in with your Roku account password but you get the error that it is invalid.

    My response - No, I am twice paying customer through DirecTV [Entertainment Package] and I pay for the YES channel in our [Sports Pack] subscription with DirecTV

    You said, So apparently it is actually looking for a Yes app password.

    My response, No when I launch the YES, it inquires if I am a cable/satellite subscriber, then it launches a verification process - I select DirecTV, then YES launches a login process for my DirecTV, after I enter my credentials, I receive a CODE then I enter the CODE.  The CODE is accepted and the YES APP Opens to its home page.  I cannot get anything except another login requirement; consequently, I enter my YES Network Credentials and I get kicked out

    You said, So by going to Yes app and getting a password which it never assigns you unless you choose “ forgot password “. You then choose the same password as you use for your Roku account then go back and login to the Yes app on Roku again using the password you just created on the Yes app website, it somehow pairs up and then lets you get on Yes on Roku.

    My response, I never use the same password for access - that would be too risky