Forum Discussion

gRPD's avatar
gRPD
Newbie
2 years ago
Solved

RVS-1005 error No connectivity

I am also getting this message for the last week.  But I only get it on the PBS channels through Spectrum TV. Also after changing channel 2-3 times I get an RVS-1005 error, though this is the only ...
app playback
General Playback Issue
Video quality
  • RokuTakashi's avatar
    RokuTakashi
    2 years ago

    Hi, gRPD 

    Thanks for posting, and welcome to the Roku Community.

    We understand the issue you have encountered with your Roku device which is having the error code RVS-1005 error, and we're here to help. 

    If you're seeing an RVS-1005 error on Roku, you can try these steps: 

    1. Reboot your receiver, router, or modem
    2. Check for loose or damaged TV cables, Refresh your Spectrum signal, Wait a few minutes and try again, and Contact Spectrum tech support.

    If none of these troubleshooting steps work, we would recommend reaching out to Spectrum's support directly and working with them since this issue is related to their app's functionality. For more information, you can refer to Spectrum's page at Troubleshooting Error Codes on the Spectrum TV App & SpectrumTV.com.

    We hope you find this information helpful, and let us know if you need further assistance.

    Best wishes,
    Kash

RokuTakashi's avatar
RokuTakashi
Community Moderator
2 years ago

Hi, gRPD 

Thanks for posting, and welcome to the Roku Community.

We understand the issue you have encountered with your Roku device which is having the error code RVS-1005 error, and we're here to help. 

If you're seeing an RVS-1005 error on Roku, you can try these steps: 

  1. Reboot your receiver, router, or modem
  2. Check for loose or damaged TV cables, Refresh your Spectrum signal, Wait a few minutes and try again, and Contact Spectrum tech support.

If none of these troubleshooting steps work, we would recommend reaching out to Spectrum's support directly and working with them since this issue is related to their app's functionality. For more information, you can refer to Spectrum's page at Troubleshooting Error Codes on the Spectrum TV App & SpectrumTV.com.

We hope you find this information helpful, and let us know if you need further assistance.

Best wishes,
Kash