Forum Discussion

CG86's avatar
CG86
Channel Surfer
23 days ago
Solved

Roku Unviewable YouTube Comments?

In the Roku Youtube App, more often than not a vid will say there are comments but when you click to read them, they don't exist. At first I assumed they might be comments that were deleted/censored/marked offensive but after reading the comments posted here, it seems it's an app problem. Does anyone have a fix for this or is it just a prob yt isn't addressing for some reason? Some comments are there, others are blank. A vid might say 7 comments but only 5 are visible. Others say 25 comments and every one of them is there. Anyone know what's up with that?

app feature
  • RokuSuzetteL's avatar
    RokuSuzetteL
    22 days ago

    Hey,​ CG86 

    Thanks for posting!

    I understand that you're experiencing issues with the comments on the YouTube app that were not viewable.

    In this case, I would recommend contacting YouTube support for additional assistance. Remember that most Roku apps, including the app interface, content access, and compatibility, are directly managed by their respective providers.

    Thank you for your understanding!

    Roku Community Team

1 Reply

  • RokuSuzetteL's avatar
    RokuSuzetteL
    Community Moderator
    22 days ago

    Hey,​ CG86 

    Thanks for posting!

    I understand that you're experiencing issues with the comments on the YouTube app that were not viewable.

    In this case, I would recommend contacting YouTube support for additional assistance. Remember that most Roku apps, including the app interface, content access, and compatibility, are directly managed by their respective providers.

    Thank you for your understanding!

    Roku Community Team