Poorjohnny Thanks for the note here. A few thoughts related to this that should help resolve these types of issues:
- If you are using a 4K capable Roku device, you'll need to make sure you are using an HDCP 2.2 certified high-speed HDMI cable in order for video to play properly. Standard HDMI cables may not provide quick enough data transfer rates, and can cause video playback issues such as you described.
- We'd also recommend trying a different HDMI port on your TV to see if your results vary.
- You might also make sure you've disabled 'Auto-adjust refresh rate' in Settings>System>Advanced system settings>Advanced display settings.
Thanks,
Tanner