Forum Discussion

bahrbrad's avatar
bahrbrad
Newbie
4 years ago

Roku stopped working. ErrorRLP-999

Any idea why my Roku suddenly stopped working?  Getting error code to restart with error code RLP-999.  Have tried everything but I continue to get this message.
RokuKariza-D's avatar
RokuKariza-D
Retired Moderator
4 years ago

Hello @Badbrad77

Thanks for reaching out here in the Community!

Could you provide here a photo of the error occurring? Please also let us know the troubleshooting you've tried so we know what steps we should take next.

We look forward to hearing from you soon.


All the best,
Kariza

Bobv40's avatar
Bobv40
Newbie
3 years ago

Receiving an error message of RLP-999 which is not allowing me to access channels.

  • RokuJechealR's avatar
    RokuJechealR
    Retired Moderator
    3 years ago

    Hi Bobv40,

    Thanks for sharing your concerns here in the Roku Community!

    We'd love to take a closer look at this. Could you elaborate on whether you received the error code on a specific or all the channels? In addition, what troubleshooting steps have you taken so far to reproduce the issue?

    We look forward to hearing from you.

    All the best,

    Chel