Forum Discussion
Hello @Badbrad77
Thanks for reaching out here in the Community!
Could you provide here a photo of the error occurring? Please also let us know the troubleshooting you've tried so we know what steps we should take next.
We look forward to hearing from you soon.
All the best,
Kariza
I unplugged for a few days, pressed reset button and still getting the error on both of my ROkus. Now what??? I haven’t had the device one year.
- AvsGunnar4 years agoCommunity Streaming Expert
I believe this is a Spectrum generated error code. Does not seem to be a single reason for its trigger.
I have seen some info that if using a Netgear router, try disabling Armor protection if enabled.
Other times, a simple unplugging of your router and modem for a few mins reportedly will resolve issue.
I am assuming you unplugged the Roku device for a couple of days, not the router.