Forum Discussion

RokuMaryEF's avatar
RokuMaryEF
Community Moderator
6 days ago

[Solved] Back button on Roku not working

Hey everyone, We’ve seen reports where the back arrow button on some Roku remotes isn’t working. Status update 8/28: We believe the issue is now resolved by performing a system restart. Follow ...
Fixed
BerryMonkey's avatar
BerryMonkey
Newbie
6 days ago

Today my Roku back button stop working so I tried the other Roku remotes and the back button doesn’t work either for any of the remotes I can’t go back or exit out a channel or movie 

WayneRust's avatar
WayneRust
Reel Rookie
6 days ago

Same here, I have 4 roku devices in the house all have same problem, the back button does not work within apps.  It works for settings and in some other places. 

  • WayneRust's avatar
    WayneRust
    Reel Rookie
    6 days ago

    After pressing the Home button the back button works until navigation is moved to app region.  It will remain disabled even after navigating using <^>  Pressing Home will reenable back button and

    When in an app and the back button has been mysteriously disabled via app region, pressing * for caption and audio settings will reenable back button.

    • whiskycookie's avatar
      whiskycookie
      Newbie
      6 days ago

      Great find! Worked for me to restore back button for Hulu and HBO Max. Thank you for posting!!!

      Back button stopped working after an unreadable message containing something about app region (single-line text box that spilled text off the left and right sides of the screen) appeared with no navigation options other than clicking "OK".