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ispyce's avatar
ispyce
Streaming Star
2 years ago

Roku is not loading on TV

Came home and went to turn on my Roku, but it was unresponsive. I never turn off my TV, I just leave it on my Roku home page and when I get home the Roku screensaver is always scrolling by. Came home tonight though and my Roku wasn't even on. My TV just said "No Signal". So after changing remote batteries didn't work, I powercycled my Roku. Still no response. Unplugged modem/router, Roku and TV, plugged back in/turned back on... still nothing. Hitting the home button on my remote does nothing. No response.

After about 10 minutes of just sitting here, the Roku loading screen finally popped up for a minute, then flicked back off and once again, all I saw on my screen was "No Response". I even cycled through all of my TV inputs (which I never change, it just sits on 'HDMI 1' all the time) and going back to HDMI 1, I still get the 'No Response' error.

Even as I sit here typing this up, the Roku loading screen popped up... and then flicked back off. It does this about every 10 minutes or so.

For some reason that I can't figure out, my Roku simply won't load. It seems to be trying, but it isn't working. I've powercycled at least 5 times, but no change. It's not my TV, I have no other issues with it on any other channel or input. And it's not my wifi because I have no other issues with that either on any other devices.

Has there been an update recently causing this? I was watching YouTube last night with no issues at all, but now today... Roku is just not even loading at all.

I have a Roku Express, all up to date.

8 Replies

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  • RokuAnjelie's avatar
    RokuAnjelie
    Community Moderator

    Hi ispyce

    Hello, and welcome to the Roku community!

    We appreciate you reaching out to us, and we regret to hear about this issue going on with your Roku player.

    Have you attempted switching to a different HDMI port? In addition, have you tried connecting the device to a different TV to determine whether or not the problem still occurs when doing so?

    Your response would be greatly appreciated.

    Thanks,

    Anjelie

    • ispyce's avatar
      ispyce
      Streaming Star

      Hi Anjelie, thank you so much for the response. I did try switching HDMI ports, and still nothing. And I don't have another TV. Just my one that I've always had. The problem is is that I am not getting any kind of response from the Roku box. Roku is trying to load, but can't/won't. Loading screen pops up, then my screen goes black/says "no signal". 10 minutes later, Roku tries to load again, then screen goes black/says "no signal". And it just repeats this cycle for hours. I've powercycled my TV, Roku, modem and router and still nothing. In fact, I've powercycled my Roku at least 10 times, even left it unplugged for 2 hours last night just to make sure it was fully off... and when I plugged it back in.... nothing. Loading screen came up then went away and the screen went black/said "no signal". I've done everything short of resetting, which I hesitate to do since I can't remember the majority of my passwords.

      It's just weird how it went from working just fine to not responding at all and not even being able to load within just a few hours.

      • AvsGunnar's avatar
        AvsGunnar
        Community Streaming Expert

        ispyce 

        If you are powering your Roku device via the USB port on your TV, try powering the device by plugging into a wall outlet with a USB wall adapter.  If your device did not come with a wall adapter, try using a cell phone charger adapter. (5volt, 1 amp).

        May just be a power supply issue.