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- douversonReel Rookie
I logged in to my account and created a PIN number I then tried to add a channel using that number it would not accept. The account recognizes my smart tv but doesn’t show my Roku 3 streaming device. This device has never required a PIN number before when I added channels. Why now.
- StregaRoku Guru
It sounds like the roku 3 is connected to a different account than the TV is.
On the Roku 3, go to: Settings > System > About and check the account/email address there.