PBS App crashing back to Home Screen
When I activated PBS yesterday on ROKU, It said it was successful, then took me to a page that showed a button that said Open App. That page also had screenshots of the App. But it wouldn't open the...
Forum Discussion
Hi delynnbrainerd,
Greetings from the Roku Community!
Thanks for all the troubleshooting steps you've tried so far! We have passed your information on to our team, which will investigate the problem further.
Just let us know if there's anything else we can help with!
Roku Community Team
I can confirm that this is still an issue. Or a related one. My PBS channel is reporting no new versions.
Steps to reproduce:
Launch PBS
- Select any series with multiple seasons where your progress is beyond the first episode.
- Go to more episodes.
- Shift to a different season.
- Press "down" to move to the next episode.
- PBS "crashes" back to the home screen.
Hey, KMSigma.
Thanks for reporting!
We understand that you're still having issues with the PBS channel, and we're here to help!
Can you share what troubleshooting you have done so far? Also, what specific Roku model is affected?
Please tell us more!
Roku Community Team
I am having this problem also. Another thread suggests it might be that the router is blocking doubleclick.net, the 3rd party PBS is using for its fundraising messages but ATT says it only blocks suspicious websites and that if it is blocking doubleclick they have to ask to be removed. I spent a long time troubleshooting with Roku and nothing helped. Has anyone else found a solution?
