It used to be that I could pause a YouTube video, then come back and just start the video. Now, it happens that sometimes the video "disappears", and YouTube is back at the beginning of the Home page. I then have to go to my Library and History to get back to the video. Is this a YouTube issue, or a Roku issue? If Roku, how do I fix it?

TanBrae Welcome to the Roku Community! We understand that you are having issues with your YouTube channel. When you pause YouTube videos on your Roku device, they may sometimes disappear. Here are some troubleshooting steps you can try to fix the issue: Remove, restart the device, and add the channel: Go to the Roku home screen, navigate the app, press the asterisk (*) button on your Roku remote, and select "Remove channel." Afterward, restart your Roku device. We recommend doing this through the Settings menu by navigating to Settings > System > Power (If there is no Power submenu, proceed to the next step.) > System restart. Lastly, reinstall the app from the Roku Channel Store. Hope this helps! Thanks,The Roku Community Team

Thank you! I really think it's a YouTube issue, but I'll give your suggestions a try. Wasn't sure whose problem is causing it, but, like I said, I think it's likely YT's issue.

Thank you! I'll give those suggestions a try. I really think it is YT's issue, though, but I appreciate your suggestions. Got a "ticket" in to YT, also, so we will see. 😉

Pausing YouTube videos causes video to disappear

3 Replies

RokuJharra-Q
Retired Moderator
5 months ago

TanBrae Welcome to the Roku Community!

We understand that you are having issues with your YouTube channel. When you pause YouTube videos on your Roku device, they may sometimes disappear.

Here are some troubleshooting steps you can try to fix the issue:

Remove, restart the device, and add the channel: Go to the Roku home screen, navigate the app, press the asterisk (*) button on your Roku remote, and select "Remove channel." Afterward, restart your Roku device. We recommend doing this through the Settings menu by navigating to Settings > System > Power (If there is no Power submenu, proceed to the next step.) > System restart. Lastly, reinstall the app from the Roku Channel Store.

Hope this helps!

Thanks,
The Roku Community Team
- TanBrae
  Reel Rookie
  5 months ago
  Thank you! I really think it's a YouTube issue, but I'll give your suggestions a try. Wasn't sure whose problem is causing it, but, like I said, I think it's likely YT's issue.
  - TanBrae
    Reel Rookie
    5 months ago
    Thank you! I'll give those suggestions a try. I really think it is YT's issue, though, but I appreciate your suggestions. Got a "ticket" in to YT, also, so we will see. 😉

Forum Discussion

Pausing YouTube videos causes video to disappear

3 Replies

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