Solved
Email account changing by device
Multiple times now on my roku ultra devices, my already logged in email address and account is being changed to a rokulabs.com email address. I don't know why or how this is happening. But when it does happen I lose access to my subscription accounts. Am I the only one who has this problem?
Hey! tdancer411
I understand you're experiencing issues with your Roku account being changed to a different email address.
For further help, please contact our Accounts, Payments, and Subscriptions Team. You can start here and click the "start chatting" option!
We hope this will be resolved soon!
Roku Community Team
