Forum Discussion
RokuJharra-Q
9 months agoRetired Moderator
TanBrae Welcome to the Roku Community!
We understand that you are having issues with your YouTube channel. When you pause YouTube videos on your Roku device, they may sometimes disappear.
Here are some troubleshooting steps you can try to fix the issue:
- Remove, restart the device, and add the channel: Go to the Roku home screen, navigate the app, press the asterisk (*) button on your Roku remote, and select "Remove channel." Afterward, restart your Roku device. We recommend doing this through the Settings menu by navigating to Settings > System > Power (If there is no Power submenu, proceed to the next step.) > System restart. Lastly, reinstall the app from the Roku Channel Store.
Hope this helps!
Thanks,
The Roku Community Team
TanBrae
9 months agoReel Rookie
Thank you! I really think it's a YouTube issue, but I'll give your suggestions a try. Wasn't sure whose problem is causing it, but, like I said, I think it's likely YT's issue.
- TanBrae9 months agoReel Rookie
Thank you! I'll give those suggestions a try. I really think it is YT's issue, though, but I appreciate your suggestions. Got a "ticket" in to YT, also, so we will see. 😉