Forum Discussion

Roberta61's avatar
Roberta61
Reel Rookie
9 months ago

Paramount+ keeps relaunching preventing TV from shutting off

Every time I try and turn my TV off (using Roku and TV remotes) it will turn off and then immediately turn back on again because Roku keeps launching an ad for "The Agency" trying to get my to upgrad...
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renojim's avatar
renojim
Community Streaming Expert
9 months ago

Try taking the batteries out of the remote and see if it still happens.  If it's a rechargeable remote, then Iook for a stuck button.

Roberta61's avatar
Roberta61
Reel Rookie
9 months ago

I did that too and the issue still happens. Thanks for the tip though