Hey Roku can you please fix a thumbnail photo issue: at least 3+ shows Emergency, Quantum Leap & Coach are showing a blank white image with the words NBC UNIVERSAL in big letters. This is what we see in cont. watching on Roku channel & under What to watch's Cont. watching for over a week now. Thanks
Hello dragonboots2005
We noticed your post about an issue with the thumbnail photos from different content in the Continue Watching category. We'd like to take a closer look at it.
Could you send us a photo of the TV screen showing the issue occurring? Also, we suggest that you try restarting your Roku device by going to Settings > Select System > Select Power. If you do not see a Power submenu, skip to the next step > Select System restart.
Let us know how it goes!
Roku Community Team
I have no way of doing that. You will have to rely on my description. Sorry. P.S. Restarting or updating makes no difference at all.
Hi there! dragonboots2005
We understand you're experiencing blank thumbnails on some of your Roku contents. To help us take a closer look, could you please share a quick photo showing the missing thumbnails?
Looking forward to your reply!
Roku Community Team
Thanks for sending the pic! dragonboots2005
I'll forward this information to the right team and keep you updated as soon as I hear back.
Thanks again!
Roku Community Team
coach-no-thumbnail.--quantum-leap-and-Emergency!-also-do-this
