Netflix automatically installing
Is there any way at all to stop my Phillips Roku TV from installing the Netflix app on its own? 99% of the time when I power on the TV it's back. I immediately uninstall it (using * and "Remove")....
Forum Discussion
Hey! jeschuch​
Your Netflix seems to have been installing automatically. Let's try checking things that might cause this.
- Has someone in your family been using your Roku account on another Roku device/TV? If so, they could be installing the app on the other TV without your awareness.
- When did you first notice this issue?
- Is this the first time you have encountered this?
Let us know what you find!
Roku Community Team
I am the only person in my house.
This has happened since I first bought the TV about a year and a half ago, although it was only rarely (maybe once a month or so). Now it's daily.
No, not the first time, as noted above.
Thanks for the extra details! jeschuch​
Just to narrow things down, this is the only app that keeps on reappearing, correct? Also, any troubleshooting steps you have tried aside from uninstalling the app?
Let us know when you can!
Roku Community Team
Yes, only Netflix. In fact, I just got home an turned the TV on and about 30 seconds later the Netflix shortcut/icon appeared on the home screen. Again.
