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grannysue1996's avatar
grannysue1996
Channel Surfer
15 days ago
Solved

Paramount+ through Roku

This works fine on my TV using my Roku, but I’m having trouble on my iPad. I was able to log in on the Paramount+ app to connect it to my Roku account, but when I try to watch it, it says I have to either create an account or log into a Paramount+ account. But if I create a new account I’ll have to subscribe and pay. How can I watch the one I have through Roku on my iPad?

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  • RokuFelipB's avatar
    RokuFelipB
    15 days ago

    Hi! grannysue1996​

    Looks like you're running into trouble signing into Paramount+ on your iPad. Just a heads up, there is an option to sign in to your mobile app or on web Paramount+ on The Roku Channel subscription. Here are some steps you can try:

    1. From the main Paramount+ screen, select Sign in.
    2. Click on Connect Provider, then select Roku.
    3. The page will be redirected to the my.roku.com sign-in page.
    4. Sign in to your Roku Account that has the subscription.
    5. Click on Accept and Continue to confirm.

    Hope this works. Let us know if you need more info.

    Roku Community Team

5 Replies

  • RokuFelipB's avatar
    RokuFelipB
    Community Moderator
    15 days ago

    Hi! grannysue1996​

    Looks like you're running into trouble signing into Paramount+ on your iPad. Just a heads up, there is an option to sign in to your mobile app or on web Paramount+ on The Roku Channel subscription. Here are some steps you can try:

    1. From the main Paramount+ screen, select Sign in.
    2. Click on Connect Provider, then select Roku.
    3. The page will be redirected to the my.roku.com sign-in page.
    4. Sign in to your Roku Account that has the subscription.
    5. Click on Accept and Continue to confirm.

    Hope this works. Let us know if you need more info.

    Roku Community Team

    • grannysue1996's avatar
      grannysue1996
      Channel Surfer
      15 days ago

      I did that and it accepted it, but then it said to us I had to sign into a paramount+ account or create a new one, after I logged connected it to Roku and typed in the code Roku sent me.

       

       

      • RokuEmmanuel-D's avatar
        RokuEmmanuel-D
        Community Moderator
        14 days ago

        Thanks for the update! grannysue1996​ 

        Just to clarify, are you now logged in to Paramount+? Please let us know so we can follow up!

        Roku Community Team