Forum Discussion
Hi JawnRyan2o07,
A warm welcome here in the Roku Community!
We understand you're having a problem with the Roku Express+. We're happy to assist you further. May we know how far is your Roku device from your network router?
We'll wait for your response.
Thanks, John
- JawnRyan2o072 years agoNewbie
My router is about 4 feet away
- RokuJohnB2 years agoCommunity Moderator
We appreciate the information that you have provided to us, JawnRyan2o07!
We will be pleased to help you further with this Roku Express+ issue that you are experiencing. Please try the steps below.
- Press the Home button on your Roku remote.
- Scroll and select Settings.
- Select System.
- Select Power. If you do not see a Power submenu, skip to the next step.
- Select System restart
Let us know how it works, and we will continue to assist you further.
Best regards, John
- JawnRyan2o072 years agoNewbie
I went ahead and restarted everything, but Im fairly certain this is not a network issue. Its not buffering, its pausing. Im sitting here with the remote in my hand, and everytime it pauses, ill unpause it and it will be good for like 5-10 mins. It is like someone else is using another remote and pausing it, but that's not possible. I also just noticed it acted like the back button was pressed as it exited the TV show I was watching.
While rebooting everything, I did notice the roku is being powered via a USB on the TV. I went ahead and swapped it to a USB block plugged into my 120v wall socket. Will watch it some more and report back.