Forum Discussion

Hrlybtch's avatar
Hrlybtch
Reel Rookie
2 years ago
Solved

my Pluto channel is not working on any Roku device in my home

Mine to. I have loaded it to my page and watching a movie then poof! It disappears. I have rebooted and reset everything. This also happens to the app "FreeMovies". This is only happening to my Roku ...
app playback
RokuJohnB's avatar
RokuJohnB
Community Moderator
2 years ago

Hi Hrlybtch,

A warm welcome here in the Roku Community!

We understand you're having a problem with the Pluto TV since it was not working. We're happy to assist you further. Please try the troubleshooting steps below:

  • Remove the channel: Highlight the channel tile on your home screen and press Star to open the Options menu. Select Remove channel and confirm.
  • Restart your Roku device: Press home on your Roku remote, select settings, system, power, and system restart.
  • Re-install the channel: Scroll down to search, put the name of the channel or app, highlight the channel, and select add channel.

Let us know how it goes.

All the best,

John

Hrlybtch's avatar
Hrlybtch
Reel Rookie
2 years ago

Still does not work. This also goes for Comet TV and Plex. 

  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator
    2 years ago

    Hi Hrlybtch,

    Thank you for keeping us posted here in the Roku Community!

    We would like to further investigate this issue that you're having with the Comet TV and Plex channels. Are you getting any error messages or codes?

    We'll wait for your response.

    Thanks,
    John