Thanks for bringing this to our attention at Roku Community!
We would like to suggest specifically following these steps to try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote, and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.
In addition to this SblackAZ, please be noted that the RUM micro site issue has been resolved and for more information, feel free to check this thread.
Keep us posted with what you find out.
Best regards,
Mary
Thank you for sharing your recommendation. Thanks allot
I was hopeful your suggestion would work. I clicked on Netflix and removed the app. I then went to system restart. I waited and then reinstalled. I logged in, got excited when I saw the Netflix logo pop up, but then it was black with gray boxes again. So unfortunately this did not remedy the problem. I just don’t understand what is going on. Any other suggestions?
This could be a Netflix issue. I will work with them too on getting it resolved.
