Solved
Logged into a random account
We got a new TV. When we logged into our VUDU account to watch a movie. It was already connected to another account. We figured out it was our neighbor's account. They live about 1000 feet away from ...
Welcome to the Roku Community, thunderstruck77!
We appreciate you reporting the log in issue with your Channel account. Our team is here to assist you!
Before we proceed, could you please confirm if this issue is happening when you use any other channel? Also, we kindly request you to double-check the email address associated with your Roku TV. To do this, please follow the steps below:
- Go to the Roku Home screen
- Click on Settings
- Scroll and Select System
- Choose About to view the email address linked to your Roku TV.
We look forward to hearing from you and looking closely into this issue. Thank you!
Best Regards,
Jharra
