Forum Discussion
- mandy11Roku Guru
You should not have to wait long and you will go back to home screen again. I tried the factory reset on two TV's this morning and low and behold after having to reenter all the passwords and **bleep** that you go thru to do a factory reset.
30 Minutes later I;m back at the home screen among with those other two people that did the factory reset.
This is a game Roku is playing to see what your breaking point is. Prove me wrong Roku Mary......
- BJamesBinge Watcher
Hmmm, my old Roku is several years old now and this hasn't happened to them. Then I realized I have never updated that Roku. It has to be the software since my old Roku works fine, on my OLED tv, and the new Roku had this kicking issue with the latest software installed. Just a thought. Oh, factory reset doesn't solve the problem, I did that as well and it continued to kick the tv to the home page multiple times until I finally got fed up, returned the new Roku and used the old Roku from one of my other tv's on the OLED tv. As I said, no problems in the last 2 days.
- mandy11Roku Guru
Dear Demetrius. I see you have not indicated that you have pressed the home button five times and then pressed the up button five times while standing on your head and shouting Roku Work, Roku Work followed by this "In the name of Joe Dirt, I command all demonic spirits that have gained access to me through curses and rituals cut off and banished from me and my household, in the mighty name Roku Roku.
If this does not solve the problem Put the TV out for the recycler .....
- Conniem1979Channel Surfer
When you have the same streaming service on every TV in your house, and have spent a lot of money on those TV’s, it’s not so simple.
- AldebrandBinge Watcher
We don't have Hulu up in Canada so I think it's just a coincidence. Albeit our Disney plus has Hulu programming and that's the app I find has the most issues.
- Conniem1979Channel Surfer
Thank you for the reply, I really do appreciate it. It’s now at the point that I would have to contact every app I have. I literally got so frustrated last night, I tried them all. My Wi-Fi is great, and initially was the first thing I checked and have done again. After reaching out to numerous outlets, and trying everything that was suggested, everything has been eliminated other than this being a network problem. I know it isn’t affecting everyone, but I’m also far from being the only one. Hopefully, they resolve whatever the issue is soon, before it does start to affect everyone.
- AnnoyedLadyStreaming Star
oooookay.. here's my final comment on this issue.. the last couple days I've been reading different blogs about this booting problem, and investigated the cache- clearing suggestion, and here's my takeaway: clearing the cache will be identical to setting it back to factory settings... you'll have to reprogram the unit with your language preferences, set up the wifi connection, blahblah, and while your ACCOUNT ITSELF will be unaffected, as in your chosen apps will reappear (with the passwords intact!) if you've gone to the trouble of "hiding" and "favoriting" channels on the Live TV app.. you'll have to do it all over again.
So, basically, clearing the cache has the identical result of if you stuck a pin in the hole to reboot it (which also returns it to factory settings!) so why putz around pressing the Home button 5 times and all that jazz... and after I rebooted the unit on the 20th, it developed a new, additional issue of the volume randomly spiking despite the volume leveling feature on the Roku AND my TV...
My opinion is: the Express device is like what, $29 (and you don't need the upgrade model for the voice control if you install the app, it HAS the voice function!!) and mine lasted almost a year, so $29/year isn't bad and is a million times better than paying a cable subscription, isn't it? So just toss the malfunctioning device and get another one.. just be sure to erase your info first!!
And mandy11... Apple+ has a monthly fee of around $10 which is roughly $120/yr, right? And doesn't have as much programming as the Roku.. so actually you're paying more for less...
Okay, th- th- th- that's IT, folks! ((Porky Pig))
- BJamesBinge Watcher
I did the factory reset and it didn't work. I returned it and got an Amazon fire stick 4K Max, been using it about a week now and have had no problems. I still use my old Roku streaming sticks on my other tvs and they seem to have no problems.
- TenngeezerReel Rookie
New to this forum. I have had some what a similar problem with a new Vizio Smart TV and the Homerun HD streaming app. Once I got a correct display on the TV after a LOT of other issues. Finally I thought I had it working and suddenly it goes back to the Roku home screen after a few minutes. It keeps on doing it. What I found after a lot of messing around on the Vizio is I turned the HDMI input to "Standard" mode and disabled CEC in the HDMI which effectively disables commands over the HDMI. Not sure if your TV's have these capabilities. Now everything is working - but on an older Express, the new one a just bought has issues I am hoping to see if some here can help with but that will be on another post.
Regards
- RokuTakashiCommunity Moderator
Hi, Tenngeezer
Greetings, and welcome to the Roku Community.
We appreciate you for sharing this information to us, and we're sorry to hear about the issue you've encountered regarding an app on your Roku device that keeps kicking you out. Rest assured that we'll help you address this concern. Could you please provide us with the information that RokuJechealR has requested above this thread?
Once we have this information, the appropriate Roku team will acknowledge this and investigate the issue further.
We hope to hear back from you.
Best wishes,
Kash
- mandy11Roku Guru
There is a stand by mode..... Just stand by and it will start doing it again.... lol
- YepitsmeReel Rookie
Me too in missoula montana. What the... ?
- mandy11Roku Guru
Face it. They don’t know they just repeat what the cheat sheet says to say. Is not like you are talking to engineers who may have a clue. It’s sad but you only have one choice. Buy a system that does not have Roku problems
- mandy11Roku Guru
Your wish has been granted but I will leave you with this advice.
hit the home button 5 times followed by hitting the back button 5 times while chanting Roku work Roku work.
- MissPrissNewbie
I’ve already tried doing all that and more. Maybe it’s Roku’s way of getting some customers if they keep kicking people out of the Apps that they are watching.
MissPriss- Todd80Binge Watcher
Thats possible. Ive never noticed if its kicked me out of their app. Mine has been fine for awhile now.
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