Forum Discussion
19 Replies
- Hope92Reel Rookie
Same here.
- Hope92Reel Rookie
Same here
- LSLS1Reel Rookie
Yes same here. Seems like every morning for the past few mornings it does this but eventually starts working. Love their channels and price so hope they fix it.
- pbodeNewbie
not loading this morning either.
- mgood38111Newbie
I am having the same issue on all my Roku devices. I tried an old streaming device and it came up but would not allow me to view anything as I had purchased it with my Roku account.
- Hope92Reel Rookie
Frndly site says they have a network outage and are aware/trying to fix the problem. Can’t even log in to their website, so it’s definitely systemic.
- RokuKariza-DRetired Moderator
Hi everyone,
Thanks for bringing this to our attention.
In some cases, removing the affected channel and then reinstalling it may help. To ensure the process is successful, make sure to restart your device before adding the channel back in. We would recommend doing this from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.
For detailed instructions, refer to this Support link: How do I resolve channel playback issues?
Let us know how it goes!
All the best,
Kariza- KapattNewbie
Frndly won't work. I have gone through the steps on removing the app, restarting roku, and re-adding the frndly app. Frndly still doesn't work. The issue seems to be with frndly not roku.
- RokuKariza-DRetired Moderator
Appreciate the update.
Many channels on Roku are developed and maintained by the channel provider themselves. Since Frndly TV is already aware of the issue affecting their channel on different streaming platforms, we'd recommend continuing to work with them for updates and resolution.
Thank you for your understanding.
All the best,
Kariza
- angierumomNewbie
I just signed up for FrndlyTV on Thursday, starting with the trial week. I can't believe there are problems with loading. I especially wanted METV but if Frndly doesn't have consistent service, then it is a waste of money. Sure hope it will be fixed, otherwise, I will cancel within the trial period.
- LSLS1Reel Rookie
Don't give up. Believe me I love having ME tv. It is my favorite channel. I have had Friendly for a few months and not had many issues. I'm sure they will get it back online as quickly as they can.
- DBDukesCommunity Streaming Expert
All services do occasionally have hiccups. Frndly TV does not have them often. This situation is a rarity. In fact, I don't recall anything like this in the years I've been a subscriber.
- RokuMary-FCommunity Moderator
Hi imdor54,
Thanks for posting in the Roku Community!We recommend starting here to troubleshoot channel issues: Follow these steps in order:
1. Navigate to the channel tile on the Roku home screen, press the * key on your remote, and choose 'Remove channel'.
2. Next, restart your device from Settings>System>System restart. (For Roku TV Settings>System>Power>System restart)
3. Once your player/TV starts up again, go to 'Streaming Channels' on the Home screen, and add the channel back once more.
You may also refer to this link: How to resolve a channel playback issue | Official Roku Support
Does this clear up the issue you are seeing? Please keep us posted.
Best regards,
Mary
- jkcarter53Newbie
Yes I am having issues with frndly not loading.
- anahsy846Reel Rookie
I am having the equal difficulty on all my Roku gadgets. I attempted an old streaming tool and it came up but could now not permit me to view something as I had bought it with my Roku account.
- stonep1701Newbie
Yes. Frndly tv is not working for me. Cant log in from laptop. Cant get roku tv to open frndly tv. Roku and sling work fine
It’s not a Roku issue because I usually log into my laptop the friendly TV and it won’t work either I need to Chromebook not Roku