Forum Discussion
Hi everyone,
Thanks for bringing this to our attention.
In some cases, removing the affected channel and then reinstalling it may help. To ensure the process is successful, make sure to restart your device before adding the channel back in. We would recommend doing this from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.
For detailed instructions, refer to this Support link: How do I resolve channel playback issues?
Let us know how it goes!
All the best,
Kariza
Frndly won't work. I have gone through the steps on removing the app, restarting roku, and re-adding the frndly app. Frndly still doesn't work. The issue seems to be with frndly not roku.
- RokuKariza-D4 years agoRetired Moderator
Appreciate the update.
Many channels on Roku are developed and maintained by the channel provider themselves. Since Frndly TV is already aware of the issue affecting their channel on different streaming platforms, we'd recommend continuing to work with them for updates and resolution.
Thank you for your understanding.
All the best,
Kariza- LSLS14 years agoReel Rookie
Just wanted to report back today that Friendly has fixed the issues. It's working perfect this morning.