Forum Discussion

Lilmissmew's avatar
2 years ago

Damaged TV, screen damage when tv is on. Replacement

No Roku. Listen. My Roku was working fine up until now amd then all the sudden I turn my tv on and it’s flashing with a line across screen.   So I put it on my other tv. That is working and it’s fine for five mins then boom. Flashing and line across my tv screen.  The Roku player just broke two frigging tvs!!! Wth am I going to do. 

2 Replies

  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator

    Hi Lilmissmew,

    Greetings from the Roku Community!

    We will be delighted to investigate this issue further that you're experiencing. May we know what kind of Roku device you're using right now? (Roku Express, Roku streaming stick, Roku Ultra, Roku streambar, Roku TV-Specify) When did the issue start? What troubleshooting steps have you taken so far?

    With detailed information, we will be able to assist you further.

    Thanks,

    John

  • Does this flashing line appear when the TVs are switched to other inputs? (ie: things other than the Roku input?)