Forum Discussion

Lilmissmew's avatar
Lilmissmew
Newbie
2 years ago

Damaged TV, screen damage when tv is on. Replacement

No Roku. Listen. My Roku was working fine up until now amd then all the sudden I turn my tv on and it’s flashing with a line across screen.   So I put it on my other tv. That is working and it’s fine...
RokuJohnB's avatar
RokuJohnB
Community Moderator
2 years ago

Hi Lilmissmew,

Greetings from the Roku Community!

We will be delighted to investigate this issue further that you're experiencing. May we know what kind of Roku device you're using right now? (Roku Express, Roku streaming stick, Roku Ultra, Roku streambar, Roku TV-Specify) When did the issue start? What troubleshooting steps have you taken so far?

With detailed information, we will be able to assist you further.

Thanks,

John