Forum Discussion

libbyphd's avatar
libbyphd
Reel Rookie
3 months ago
Solved

Can't get premium content on AMC+ on the Roku Channel

I just purchased a Google TV, I have an AMC+on the roku channel subscription.  The play store or the google apps store has the roku channel app. However  I can not seem to find any premium co...
app support
roku channel
  • RokuRiamie-D's avatar
    RokuRiamie-D
    3 months ago

    Hi libbyphd​

    It seems like you're having trouble accessing AMC+ on The Roku Channel premium content. You should be able to access your subscription on this app using your Google TV.

    Once you open The Roku Channel app, you'll see the Home page of the app and its categories, such as Recommendations, Save Lists, Continue Watching, and then scroll down to the bottom until you see the Premium Subscription category. There, you will see the AMC+ tile and click it to view the available content.

    To learn more about the Roku Channel, visit here.

    Hope this helps. Let us know how it goes.
    Roku Community Team

Strega2's avatar
Strega2
Roku Guru
3 months ago

I was under the impression that The Roku Channel on other platforms didn't have any premium channel access.  (I don't use TRC myself, and I only subscribe to services directly, but this is what I have read.)

libbyphd's avatar
libbyphd
Reel Rookie
3 months ago

When I originally subscribe to AMC plus on the Roku channel, I had a Roku TV.  That TV life ended.  I still have other Roku TVs however I purchased a new Google TV and I don’t see the premium content on the app.

I think my only solution is going to be to cancel with the Roku channel and subscribe directly, but I was hoping there was a solution before I had to do that.

  • RokuElizer-A's avatar
    RokuElizer-A
    Community Moderator
    3 months ago

    Hello, libbyphd 

    We understand that you are unable to find an option or category for a premium subscription on the Roku channel via your Google TV. To clarify, a Premium Subscription on the Roku Channel is available in the United States, but it is not supported on third-party devices, including Google TV. 

    We suggest signing up for a subscription directly with the app provider support for AMC+ to access it on your Google TV.

    We hope that clears things up!

    Roku Community Team