Forum Discussion

starbryte's avatar
starbryte
Reel Rookie
7 months ago

BACKDROPS APP- screen sizing

I use the backdrops feature (I use their images/collections)  it was working beautifully, until last night, now the backdrops images are tiny little squares in the upper left-hand corner of my TV I...
app feature
RokuTakashi's avatar
RokuTakashi
Community Moderator
7 months ago

Hi, starbryte

Thanks for posting here in the Roku Community.

I appreciate you for letting us know about the decreased sizes of the images on your Backdrops.

Have you tried the troubleshooting steps suggested by AvsGunnar? If not, we recommend performing it first. Additionally, if the issue persists after performing the step, I'd like to gather further details so our team can review this matter.

To help us review the issue, can you please provide the details below:

  • What specific Roku device you are having issues with?
  • When did you first encounter the issue?
  • Can you provide us with a picture referring to the issue?

I hope for your response so our team can investigate.

Thanks,
The Roku Community Team.