Forum Discussion

markgeorg1234's avatar
markgeorg1234
Streaming Star
9 months ago
Solved

Antenna channels have incorrect labels

I am having a different but similar issue. My antenna channels have incorrect labels on the channel map. The PBS channel is showing up on CBS channel according to the channel guide. How can this be fixed?

Channel content question
content
General channel question
  • RokuJharra-Q's avatar
    RokuJharra-Q
    9 months ago

    Thank you for keeping us posted, markgeorg1234!

    We'd like to know if you have tried to rescan your antenna channels. If you have not yet done so, please follow the steps outlined below.

    1. Navigate to Settings > TV Inputs.
    2. Then, scroll down and navigate to Live TV 
    3. Select Scan for Channels and proceed to Start Finding Channels

    For a detailed guide, please refer to this support article on How to set up and watch live TV on your Roku TV system.

    Let us know how it goes.

    Thanks,
    Jharra

7 Replies

  • RokuRiamie-D's avatar
    RokuRiamie-D
    Community Moderator
    9 months ago

    Hi markgeorg1234,

    Thanks for posting in the Roku Community!

    We understand that your antenna channel labels are incorrect. We would like to investigate this issue further.

    Before we proceed, could you please provide a photo of the TV screen displaying the issue with your antenna channels? Does this occur on all antenna channels?

    In the meantime, we suggest you try the following:

    1. Restart your Roku TV
    2. Unplug and replug your antenna
    3. Rescan for antenna channels

    We look forward to your response.

    Thanks,
    The Roku Community Team

     

    • markgeorg1234's avatar
      markgeorg1234
      Streaming Star
      9 months ago

      Here is the pic of my Roku screen. Channel 17.1 is suposed to be the local CBS channel in Raleigh. However, the Roku channel guide shows PBS. 

      • RokuJharra-Q's avatar
        RokuJharra-Q
        Retired Moderator
        9 months ago

        Thank you for keeping us posted, markgeorg1234!

        We'd like to know if you have tried to rescan your antenna channels. If you have not yet done so, please follow the steps outlined below.

        1. Navigate to Settings > TV Inputs.
        2. Then, scroll down and navigate to Live TV 
        3. Select Scan for Channels and proceed to Start Finding Channels

        For a detailed guide, please refer to this support article on How to set up and watch live TV on your Roku TV system.

        Let us know how it goes.

        Thanks,
        Jharra

  • RRROY's avatar
    RRROY
    Binge Watcher
    5 months ago

    I too have incorrect channels on my antenna TV guide. It's been this way for years. I reported it, rescanned, rebooted, initialized the TV but still the same. I have two Roku TV's and it's the same on both. Why can't Roku fix this? If I turn off the Internet the correct programs eventually appear. Once the Internet is on it's back to the same old garbage. Evey time a new update comes through I hope the issue gets fixed but I've been through so many updates I don't think they'll ever fix it. It's horrible.