Forum Discussion
The post you replied to did not get carried along with your post on this $#@& forum software so we don't know what problem or solution you're referring to. Can you supply some more details?
- Mainecoons2 years agoBinge Watcher
Whatever was going on to screw up Amazon log in disappeared as mysteriously as it came. So I have no idea what went wrong or how it got fixed.
- RokuJharra-Q2 years agoRetired Moderator
Thank you for the update, Mainecoons!
You may be able to resolve the issue with Amazon Prime login by contacting your channel provider. We recommend contacting them directly, as the channels/apps on Roku are typically managed and updated by the channel providers themselves. We hope to resolve this issue and appreciate your cooperation.
Thanks,
Jharra- jontalk2 years agoRoku Guru
RokuJharra-QAs a moderator, I'm curious whether you have a contact email for Prime Video since I've yet to figure out how to reach them. The app has had issues ever since the release of Roku OS13 but as the OP stated, they will resolve then return again..
On another front, who can I contact to correct the LONG overdue issue with the WRONG Roku model showing on my profile. I registered my Roku Ultra 4800x a couple of years ago and the profile still shows a Roku 3..Sort of odd since I removed it from my profile the day I installed the Ultra. Thanks