Forum Discussion

john08970's avatar
john08970
Reel Rookie
11 months ago

2024 roku ultra no longer supporting h.264 codec for 4k video?

I recently upgraded my 2020 Roku Ultra to a 2024 Roku Ultra model.  On my 2020 Roku Ultra, I could run the Plex app, connect to my Plex server and play h.264 encoded 4k videos.  When I attempt to pla...
app playback
FrequencyBebop's avatar
FrequencyBebop
Reel Rookie
10 months ago

I'm also having this problem with multiple Roku Ultras.  H.264 files with 4K resolution are being transcoded to 1080p.

  • john08970's avatar
    john08970
    Reel Rookie
    10 months ago

    I think this is a feature no longer supported in the 2024 Ultra.  Worked fine in the 2020 Ultra I had previously.  If you transcode to H.265 it will work.