Forum Discussion
Tried that a few times( deleting and reinstalling) same message occurred.
Hi MrMiller23
Welcome to the Roku Community!
To ensure the process of removing and re-adding the CBS channel is successful, make sure to restart your device before adding the channel back in. from the Settings menu by navigating to Settings > System > System restart > Restart. However, if it still has no dice and the issue is only with the channel alone, this is a good indication that there is likely an issue within that specific channel that will need to be addressed with an update from the channel publisher. Channels on Roku are created and maintained by each channel publisher. In this case, you'll want to reach out to CBS support directly to share your feedback.
Warm Regards,
Lianna
- G_W1Z3 years agoNewbie
Stop repeating this. It doesn't fix the issue.
- Anonymous3 years ago
Hi G_W1Z
Thanks for letting us know all that you've done!
We sincerely apologize for the inconvenience, however, as much as we wanted to help you, only the channel itself can provide the best assistance with regard to your concern. CBS would have sole control over what content they make available on any app developed for a Roku device. It will be more effective for you to contact CBS directly to share your concern about this issue.
Warm Regards,
Lianna