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RokuMaryEF's avatar
RokuMaryEF
Community Moderator
5 months ago

[Under investigation] Can't Update Software - Error 004

Hey everyone, We’re aware some of you are getting the "Can't update software. Please try again later" message with error 004. Status Update 4.07: Our team is working on it, and we expect it to be...
Under Investigation
mmuczynski2159's avatar
mmuczynski2159
Channel Surfer
5 months ago

OK I fixed this at least for me., after all the "routine" stuff didn't.

Acces the secret reset menu homeX5, FFx3, rewX2

DON't choose factory reset, but scroll down to "cycle software server" and choose that.

My device loaded version 14.5 AND updated 4 apps after I choose that and all seems to be working

Hope this helps all of you

 

 

Wilson4001's avatar
Wilson4001
Channel Surfer
4 months ago

It stopped at 52% and failed again and again...

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