Forum Discussion

RokuMaryEF's avatar
RokuMaryEF
Community Moderator
7 months ago

[Under investigation] Can't Update Software - Error 004

Hey everyone, We’re aware some of you are getting the "Can't update software. Please try again later" message with error 004. Status Update 4.07: Our team is working on it, and we expect it to be...
Under Investigation
Mitchell99's avatar
Mitchell99
Newbie
6 months ago

Was this issue ever fixed? Still having the same issue with multiple devices.

  • Rozay's avatar
    Rozay
    Reel Rookie
    6 months ago

    Not to my knowledge. You’ll have to factory reset! That’s what fixed mine.

    • Wilson4001's avatar
      Wilson4001
      Channel Surfer
      5 months ago

      Did not work for me.