there is an error in the roku software update. that is why there is an error code 004. it is not due to network issues. I have had my network provider check out my equipment, internal cabling, external cabling - no issues found. I did a factory reset. that was a real pain to setup everything again. That worked for a total of turning on the set 2 times. after that, the update message reappeared along with the failure to update and error code 004. Roku used to be a great way to get new channels. Now it's just a piece of junk. and the service that provided is a joke.
dcross1 (and everyone else still having this issue):
So you're saying that this happened after doing a factory reset, and that you still ran into this issue with your Roku TV? That's concerning. After having resolved this for myself and my parents (who are in a different location), I also know this isn't a network issue, so I'm going to repost my workaround solution without everything else that I posted above while also showing you how to do a manual update to see if this helps to resolve this. I was only able to test this with aging Roku Express devices, so I don't know if this will work for your Roku TV. If it doesn't, perhaps someone else in this thread can provide more info on how to resolve this issue with Roku TVs. Hopefully, Roku will be able to soon resolve this. If this works for you, let us know.
