Forum Discussion
this is incredibly frustrating. my roku was working perfectly fine an hour ago, and then it randomly forced me to update, it didn't give me the option to update later. i was forced to update; and now every single time i try, it says "can't update software. please try again later" and error 004. my network is excellent, been working perfectly fine the whole day. i'm watching youtube on my computer while typing this, it's solely a roku issue. and after the update fails, the screen is just blank and zero apps load, rendering the entire device completely useless. this is incredibly frustrating and the first time roku has disappointed me.
It is worse than that -- check my post re: ROKU Ultra playback issues.
ALL ROKU units may spontaneously go to Update which will fail. Error 003, Error 2.34, etc.
I have two units - streamilng stick and an Ultra that are non-functional for over a week.
ROKU engineering knows this. and a trouble ticket is open
When will they provide a strategy to allow an update to an image that is functional.
Mathieu-LA-CA