Forum Discussion
this is incredibly frustrating. my roku was working perfectly fine an hour ago, and then it randomly forced me to update, it didn't give me the option to update later. i was forced to update; and now every single time i try, it says "can't update software. please try again later" and error 004. my network is excellent, been working perfectly fine the whole day. i'm watching youtube on my computer while typing this, it's solely a roku issue. and after the update fails, the screen is just blank and zero apps load, rendering the entire device completely useless. this is incredibly frustrating and the first time roku has disappointed me.
I am in need of assistance with this 004 error. I have reset multiple times. I tried the shortcut thing with homex5, then backx5.
Gets me to a report tracker window.
That’s it. Nothing else I can do. I cannot navigate anywhere on the device.
I have hard reset with the reset button, unplug completely, etc
Any advice?