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RokuEmmanuel-D's avatar
RokuEmmanuel-D
Community Moderator
4 months ago

[Under Investigation] Camera LT Error Code - 45 "Lost connection to the Camera"

Hey everyone! Status update 07/04: We've received reports about the Roku Camera LT error code 45, which impacted some customers, and we're currently investigating this. To help us navigate throug...
Under Investigation
RokuJohnB's avatar
RokuJohnB
Community Moderator
5 months ago

Hi there Pickle922  — thanks for reaching out! We’re currently looking into the Code-45 issue with the Roku Battery Camera.

In the meantime, here are a few things you can try:

  • Make sure your phone has a solid network connection (Wi-Fi or mobile data).
  • On the livestream screen, tap “Reconnect.”
  • Power cycle the camera by unplugging it, waiting 30–60 seconds, then plugging it back in.

Let us know if anything changes or if you need more help!

— Roku Community Team

caja1's avatar
caja1
Reel Rookie
5 months ago

Hello having same issue with my battery camera, every Roku community team member keeps responding with "unplug camera for 30-60secs" these are battery cameras how do we unplug

  • RokuMaryEF's avatar
    RokuMaryEF
    Community Moderator
    5 months ago

    Hi there! caja1​,

    Apologies for the inconvenience. Our team is currently investigating the error code Code-45, and I’ll update this thread as soon as we have more information.

    In the meantime, could you please provide the model and device ID of your Roku Battery Camera? This will help us continue looking into the issue. 

    Thank you,
    Roku Community Team

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