I'm having the exact same problem with my Roku TV... Going from over the air antenna channels to streaming, the streaming channel blacks out after a few seconds. Have restarted the Roku TV twice. Reset picture settings.
This only started after I installed the Roku Backgrounds app. It never happened before that. I uninstalled the Roku Backgrounds app and restarted the Roku TV... Twice. But it keeps happening. I've been using this TV for months without this problem... It only began after installing Backgrounds.
Okay my TV is doing the same. Live TV guide. Watching a local channel. Antenna and WIFI. Picture went black, then audio gone. Had to hit home to get it fixed. This has been going on for several weeks. I thought it was my tv having issues. Now I find this information. TV is up to date.
TCL Roku 55"
VERSION 14.6.4
BUILD 9914
LAST UPDATE 6-24-25
Hey! MotorcycleCindy​
You seem to have been affected by this playback issue as well. To help us investigate further, could you please share the remaining requested details above this thread?
We hope to hear from you soon!
Roku Community Team
