[Solved] Back button on Roku not working
Hey everyone,
We’ve seen reports where the back arrow button on some Roku remotes isn’t working.
Status update 8/28: We believe the issue is now resolved by performing a system restart.
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I have a Roku Ultra model 4660RW, software version 14.6.
The back button randomly stopped working today, August 27th, 2025, and it refuses to work on Fandango, Roku Home, Roku Channel, Pluto TV, Tubi and other apps.
I have tried:
Clearing the cache, unplugging the Roku for 60+ seconds, using different remotes, changing batteries, using the Roku Remote app, and resetting the Roku remote. I even factory reset the Roku, and it hasn't worked.
If anyone has any solution to this problem, please let me know. If there's any additional information that you need, I'll provide it.
Was there a recent update on the Roku Uktra 4K? Back button was working fine yesterday. I have three Roku remotes and paired each one and all of them have no back button response.
