[Solved] Back button on Roku not working
Hey everyone,
We’ve seen reports where the back arrow button on some Roku remotes isn’t working.
Status update 8/28: We believe the issue is now resolved by performing a system restart.
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I have a Roku Ultra model 4660RW, software version 14.6.
The back button randomly stopped working today, August 27th, 2025, and it refuses to work on Fandango, Roku Home, Roku Channel, Pluto TV, Tubi and other apps.
I have tried:
Clearing the cache, unplugging the Roku for 60+ seconds, using different remotes, changing batteries, using the Roku Remote app, and resetting the Roku remote. I even factory reset the Roku, and it hasn't worked.
If anyone has any solution to this problem, please let me know. If there's any additional information that you need, I'll provide it.
Same problem here. Just started tonight, Wednesday, August 27, 2025. Everything worked this afternoon
Now the remote's back button will not work for any apps except YouTube. All other buttons work.
The same exact problem occurs when using the remote on the App.
Roku seems to have caused this. Please fix ASAP. Thanks.
Another reply said to toggle voice on your remote (if it's available) and press back, and it should work temporarily. It's a workaround for now.
