Forum Discussion

RokuMaryEF's avatar
RokuMaryEF
Community Moderator
2 months ago

[Under Investigation] Audio Issues on Hisense Roku TV After Update

Hi everyone, We’ve received reports about audio issues on Roku TVs after the recent software update. Status Update 5/16: Our team is aware of the issue and is currently working on a fix. In the...
Under Investigation
RokuEmmanuel-D's avatar
RokuEmmanuel-D
Community Moderator
2 months ago

Hey there, Richard025​.

Thanks for chiming in!

Have you tried checking for a software update? If so, can you share the latest software version of your Roku device?

We'll wait for your reply!

Roku Community Team

MMW's avatar
MMW
Channel Surfer
31 days ago

I can’t even see the menu on the left to see what I have to choose. 

  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    Community Moderator
    31 days ago

    Thanks for the update, MMW​.

    Here's how to perform a software update, and see if that works for you.

    1. Press Home on your Roku remote
    2. Scroll and select Settings
    3. Select System
    4. Select Software update
    5. Select Check Now to manually check for updates

     

    Please keep us posted!

    Roku Community Team