mholz , I took your idea and saw that the Firestick 4K Max was on sale for $24 and decided to buy one to try it out. My only issue is going to be that my two TV's are Roku TV's so I need to figure out the remote situation.
lucas_jim and everyone else on this thread, I attempted to email Scott deHaas, who is the VP of Engineering and Operations, and like my favoriate Phil Collins lyric..."no reply at all". A lot of you have commented since RokuOS 12 dropped this has been happening, I would argue it occured with the release of 11.5. What makes no sense to me is how inconsistent this issue is. Some days I can't even watch TV, then I can go a number of days without an issue. If its of any consolation, both my TV's are using eARC for sound... Are people seeing this with just their built-in TV Speakers?
There are a number of us very technical people that have complained, you would think Roku would engage us to do some testing of a new OS/settings/app.... something!!! I guess the fact Roku stock is up 85% YTD doesn't really give much motivation to fix anything. If you can make money with broken stuff, why dedicated $$ and resources to fix stuff.
bought two fire stick 4K Max. I'll be terminating my ROKU account shortly. thank you for your patience.
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I think you made the right move. This out of audio sync issue could go on for even more months. And getting the Firestick 4K Max was the right purchase. I find the Wifi range of this device has improved significantly from previous firesticks which was my main concern. The navigation will obviously be different but I think you will adjust to it pretty quickly. When you first install the new Firestick, it will prompt you to put it on your wifi network and then it will do an automatic update. That will take about 10 minutes. After everything is updated and loads you can go to the app store and download other apps you might find useful. The first app I downloaded was the Downloader. Have fun. No more audio sync issues!!!!
