Forum Discussion

Community Moderator

2 months ago

Solved

[Solved] TRC – Paramount+ – Black Screen When Opening Live Local Channel

Hey, everyone.

We're aware of an issue where a black screen appears when attempting to open a live local channel on Paramount+.

Status Update 7/16:
We believe the issue is now resolved. Please try again and let us know if you're still seeing any problems.

Happy Streaming! 💜

Roku Community Team

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RokuMaryEF
Community Moderator
2 months ago
Hey everyone,

Status Update 7/16: This is currently under investigation.

We're aware of an issue where a black screen appears when attempting to open a live channel on Paramount+.

We’ll share updates as soon as more information becomes available.
clawedinsd
Newbie
2 months ago
So is there a solution to this or is it just an acknowledgement of the problem? I have the same problem, local affiliate comes up on Roku app, shows current network (CBS8/KFMB) broadcast, when selected, goes to black screen. This is the primary viewing option, without it I have no use for ROKU.
Jeff37
Newbie
2 months ago
We started having the same issue yesterday. The local cbs station will open, but then shut off immediately. This is the main reason we keep paramount plus. I’ve tried resetting everything, but nothing works.
- RokuElizer-A
  Community Moderator
  2 months ago
  Hey everyone,
  
  Status Update 7/16: We believe the issue is now resolved.
  
  Please try again and let us know if you're still seeing any problems.
  
  Happy Streaming! 💜
  
  Thanks,
  Roku Community Team