Forum Discussion

RokuMaryEF's avatar
RokuMaryEF
Community Moderator
9 months ago
Solved

[Solved] Roku Device Stuck in Recovery Mode

Hi Community users, We are aware of an issue where some Roku devices are getting stuck in recovery mode. We believe the OS 14.1 update has addressed this issue; however, it appears that some TVs ar...
Fixed
  • RokuMaryEF's avatar
    RokuMaryEF
    8 months ago

    Hey everyone,

    We believe the OS 14.1 update has resolved the issue for most devices. However, we’ve noticed that some TVs may not be updating automatically.

    We’re locking this thread since it’s outdated. If you’re still having the same issue, check for a newer thread or feel free to start a new one.

    Roku Community Team

Hamiltonlb's avatar
Hamiltonlb
Reel Rookie
11 months ago

All of a sudden this morning my tcl Roku tv shut off and on started to reboot then shut off again it’s been looping in this cycle all day. Won’t get past the tcl Roku tv screen before it shuts and repeats. I’ve unplugged for over 30 seconds and tried a different outlet. No power buttons on this model. Don’t know what else to do. 

brentfolk8's avatar
brentfolk8
Newbie
10 months ago

Mine has done the same right after it was updated.  Can't get to any screen to factory reset.  Doesn't go past tcl Roku tv screen 

  • Pat1810's avatar
    Pat1810
    Reel Rookie
    10 months ago

    brentfolk8 

    I unplugged my TV overnight. 
    when I plugged it back in I was able to get to the screen to reset it.

    hope that helps you.

  • Popweed's avatar
    Popweed
    Channel Surfer
    10 months ago

    Yes it what did you do to get it started again